Please cancel or reschedule your appointment at least 48 hours in advance through this online portal, e-mail info@nuvophys.io or call (514) 379-3423. If necessary, leave a voicemail message. A cancellation fee equal to 50% of the cost of the scheduled service will be billed to the patient when the appointment is canceled less than 48 hours before the scheduled time and when a patient misses an appointment without canceling it.